RapidWeb here reporting live from ad-tech Sydney, and what an exciting day it has been and its all back on again tomorrow. In this blog I will outline most of the important information and opinions from the exhibition hall and keynote speakers.
After an enjoyable and smooth flight from Melbourne to Sydney Ad-Tech was well underway for me. Right after registrations which were as easy as scanning a bar code which had been previously emailed to me I was in the first keynote for the day. This post will title the session name, the speakers, links to relevant sites and my opinions of the keynotes. On a last note all the web registrations and bar coding systems was run by Info Salons.
I have put this keynote at the top as I feel it was a great session and we all know that no will read right to the end unless they really want to read the last notes.
18:00 - 19:00 _ You Don’t Know Jack! Or Do You? Getting Into the Minds of Youth Influencers
KEYNOTE: Barney Glover, Managing Partner, Making Waves
PRESENTER:
Shae Ryan, Coffs Harbour, Student
Chris Forrestor, Tamworth, NSW, Student
John Dean, San Souci, NSW, Student
This was really a great keynote presentation and had a different approach. How this was different was that instead of speaking to experts in the industry we spoke to students between the age of 17 - 18. This allowed marketers to ask questions to the youth of today as to exactly what they do with their time and what they look for in advertising.
As questions started to flow the students were ripped to shreds for their knowledge, from the first question we all established that their number 1 site was myspace.com and that they needed to check it everyday to see new friends and make small changes or broadcasts. They also said that they used mySpace as their main site for seeing other bands and even to keep up with fashion with designer’s mySpace sites.
It was established that all three students used mobile phones with one responding, “I checked it as I walked down to the stage.” They also made it clear that MSN was their preference for Instant Messaging then followed by email depending if their friend was online, they also said that they would use msn to pass on a link to a site or YouTube video rather then using the sites “refer to a friend” feature.
They advised that given mySpace is all online that if one of their friends, which in many cases is a music band or business was to hold a paid function that they would attend given it was local to their area. They also were really excited when asked if they would respond to SMS and MMS promotions given that they would receive freebies but would rather like to receive free phone credit.
None of the youths have blogs apart from what they can do on mySpace and they did not know what Skype was nor did they use the microphone function in MSN messenger. Given the fact they spend 6 hours at school with their friends they all felt that they need to hop online and chat to the same friends as soon as they arrive home, they expressed that chatting in MSN was more private and personal and that they could talk about and express topics they could not archive face to face! They also would opt to SMS their friend before calling them unless what needed to be said was too complicated to explain in a SMS.
They all had favourite brands but would not pay too much for clothing as they would grow out of it. They would buy products that the so called “cool” people would ware at school and would not buy products that was worn by the “uncool” people. - Peer influence.
10:00 - 10:50 _ Interview with Shawn Gold, CMO of Myspace.com
KEYNOTE: Shawn Gold, Senior VP, Marketing and Content, MySpace.com
Over all was a good relaxed chat with Shawn Gold, he spoke a little of myspace.com but also spoke more about social networks in general. He outlined that video was the next important aspect to focus on and that mySpace easily allows users to upload and embed video into mySpace and links to youtube.com and Google video. He also said a great quote that most advertising agencies and also web SEOs and SEMs have the “Ready, FIRE, Aim” approach where sites and marketing strategies are launched before more research should actually be used to analyse where specifically a campaign should be launched and to what demographic. He also went on and spoke about how other potential social network sites failed due to the fact that they were not allowing their end users to evolve the site. For example if mySpace said that it would only allow you to join if you were in a music band then mySpace would fail, the fact that mySpace has seen what their visitors what and made it easier for them to use their tool sets is what make mySpace what it is today.
Another strong point Shawn talked about and I think many people overlook, yes that does include me… is that social networks is not a new concept, it has been around for many years and even before the internet. The internet nowadays allows us to social network at our computer and not move form our seat; before the internet allows us to archive this online people would meet at a location and have a social network such as the catholic religion at church and peer support groups for advice. Some people might appreciate that he mentioned that mySpace was aimed at 15-25 year olds, but you already knew that. I would say that the age would be less then 15 as I have relatives younger the 15 using mySpace better then what I can it, not much of a fan, but might have to considering it has so much marketing potential.
11:00 - 11:50 _ Web Site Design and Navigation Best Practices
MODERATOR: Brice Lechatellier, Creative Director, CNET Networks Australia
PRESENTER:
Clarissa Mattingly, Managing Director, Different
Toby Jenkins, Director, BlueWire Media
Great discussion and information much to which I was already aware of due to my background in web site development, however I still gained from this talk and had many of my practices reassured. Important factors to consider when creating a site are its visual design, navigation and content. Toby also went on to explain that there needs to be a balanced amount of SEO and Visual Design implemented so that the search engines find the information relative and keyword rich but also users which you need to be in business find your site visually appealing on first impression as first impressions is what sticks. The session also explained the relation to a website as road signs, that they all look the same even between state and that they tell the road users where to go. Having said this there are three main questions to ask when creating the navigation for your web site, which we at Rapid Web Design also implement and they are; Where am I? Where can i go? and How do I go back? if a user can answer all three questions on your site your navigation is successful. Clarissa also stressed the point to allow web designers clients drive the technology used, too many incidents occur where the development team tell the client what technology needs to be used. As a web designer I agree to an extent however many clients don’t know what technologies are available so recommendations I think need to be made.
13:10 - 14:00 _ Trends and Opportunities in Asia Pacific
MODERATOR: Forrest Didier, Managing Director, Asia Pacific and Latin America, Nielsen//NetRatings
PRESENTER:
Shashank Tripathi, Regional Director, Strategic Marketing Innovations, Universal McCann
Bruno Fiorentini, COO, Yahoo7
Kevin Walsh, Executive Media Director, Neo@Ogilvy
This was a great session more for the fact that all the speakers spoke about their opinion of what web 2.0 meant to them, in my last post I asked the question what is web 2.0 and tried to clear up on all the different meanings for Web 2.0. By the way all 4 speakers gave a different view but all seemed to mention in the lines of social networking, but I think is more then just that! They outlined web 2.0 to be the move from static web sites to a more user interaction web site with participation, the participation could be comments on a blog or uploading a video to youtube.com. Web 2.0 has also seen people move from being conservative to being more open about their personal life and experience. The panel also explained that more companies were having corporate blogs.
I really like the quote “it’s not 30 seconds anymore its 30 minutes” this is true years ago and still today TV adverts have always been created to fit a 30 sec block. Now with the web and the many free web video tools ads are featuring online for as long it takes to drive the branding and message to the viewer. They also spoke to encourage web sites to find a way that can engage the user on the site for a longer period of time. It is no good if a user is only on your site for 30 second it needs to be 30+ minutes, this could be playing a game, posting comments, browsing great, long and detailed blog posts. Bruno also outlined a case study were a health insurance employed experts to answer questions and make suggestion free of charge on the yahoo answers platform. He also expressed that the advice was not always “we can help call our health insurance” this was actually free financial help where a statement would follow indicating that the advice was give free by this particular health insurance.
Bruno also spoke about their study called Family 2.0 where it showed how users have changed using the internet and the difference in family interaction and lifestyle over time. He also said that the average number of computers is now 2 per home, 34% of users on the internet have the TV on in the background and 47% of people user their mobile while on the internet at the same time. He stressed how users of the internet nowadays can more easily and better then ever multi task. He also made the point that since we are all multi tasking the average day is no longer 24 hours it really adds up to be 43 hours as people are completing 2 or more task at the same time!
Also another great note from this session was that mobile internet is on the incline in Australia, possible more so as Telstra is launching the next G network, however this is a subscription base system which means we have to pay extra for this feature, mobile marketing possible will not boom until this cost is lower or free. In Japan 40% of all internet activity is via a mobile device!
14:10 - 15:00 _ Blogs as a Marketing Tool
MODERATOR: Ross Dawson, Chairman, Future Exploration Network
PRESENTER:
Mark Jones, IT Editor, Australian Financial Review
Fred Schebesta, Director, Freestyle Media
Des Walsh, Business Coach, DesWalsh.com
Now this panel I really enjoyed and was a very engaging topic so thanks to the panel for a great job. The panel spoke about blogs in general and the many advantages that can occur as a result of having a blog, such as fresh content and relevant keyword rich text normally expressed at a less formal level then a press release. It was encouraged that business use blogs a an less formal approach to discuss topics to their clients and visitors to their site, keeping in mind that media editors also scan blogs for their next big article. For example when DELL recalled their laptops due to faulty batteries given that it was released on the business blog prior to the news media groups made the incident less of a major impact as most users received the “fire” videos and links to blogs before the news media did and we all know how the media make things sound and look worse then they are.
Also a point stressed was that blogs really need to follow the feel that it is a one to one conversation as if the blog post is talking directly to the reader. The post should also remain unedited and not filtered by a PR or Legal department as after doing so the post has lost the blog feel and will now be more like a Press Release. They also mentioned that Bloging is FUN! need I say more! It is fun!
A good point that I think was made that companies in Australia like, no love to have full control and once introducing a blog this gives consumers the ability to express their opinions via the use of comments. A good point that was made is that comments can be moderated and deleted which means that people belonging to that blog community never see the removed comment. A better point that was made was if blogs should not be filtered to sound more politically correct why should the blog owners delete comments that they do not wish to display? good point but I think that its personal to how your blog is set up, I also feel there is a big difference between the actually blog post and the comments, the post should be original and have a relaxed approach, but comments need to be moderated as many people abuse the freedom to comment their opinion’s.
A word for your glossary is astroturfing which is to create a fake site or blog that seems to be made by a fan of the product but really is made by the company as a marketing exercise. A recent example was PlayStation which had the marketing team create a site “all I want for xmas is a PSP” where the marketing team posed as a younger teenager wanting a PSP. This resulted in an outrage in the gaming industry when exposed. So this does always back fire!
16:20 - 17:10 _ Ad Reporting and Campaign Optimisation
MODERATOR: Derek ONeil, MooterMedia
PRESENTER:
Hikaru Phillips, Co-Founder & CEO, Memetrics
Tessa Court, Chief Marketing Officer, Hitwise
As I love to measure success on web sites and advertising I found this panel also really interesting. The panel spoke about how adversities really meant nothing unless all the statistics and feedback are analysed and reported accurately. A key point that was made was that between different online advertising networks different reports will be supplied. Aggregating these reports into one overall analysis is where most companies fail as it take great knowledge and a lot of manual resources. As of late many companies are hiring staff for this purpose only. The Panel also stressed that when results are better then expected work with the results to archive better outcomes again, don’t just settle that the campaign went well and we had a +ve ROI. Reuse the success for an even batter success! It then becomes a chain reaction that will eventually run out but it’s a better bang for your buck, so to speak.
Hope you find this information informative as I found ad-tech to be!
Please note that the information in this blog post is my opinion and interpretations of the speakers, in no way do I reflect the image of the speakers nor ad-tech. If I have misinterpreted a speakers point please post a comment or email me blog@rapidwebdesign.com.au