Rapid Web Design SEO Blog

Well what more can I say, After many years as an Optus customer I decided to give Telstra a go and after the installation was complete and may cable and phone service were moved to Telstra I was not shocked to realize they are still the worst service provider in Australia.

So here is my list of why I dislike ;

• Promised speeds of 17mbps for 8mbps price for 3 months, only put me on 8mbps plan.
• although on 8mbps plan download speed test resulted 1mbps
• call centers very rude and interruptive, put me through to disconnections which was closed (left me no choice but to hang up)
• registered account under mums name who had nothing to do with connecting
• put myself down as second account user which they still didn’t recognize when i called back
• technician left wires all up the side of my house, did not instruct me of how to use there online features
• very low upload speeds compared to ALL providers
• THEY SUCK ASS!

This was all in two days! Good work guys keep up the poor, pathetic service and quality!